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Star Employees Recognize a Star Employee

Chelsea Seidl, BSV-nursing (Recognized for Outstanding Team Player by PM charge nurse, nursing on Sep 7, 2019)
"Chelsea has "saved the day" many, many times by picking up extra shifts (and hours) at the last minute. There have been several times staff call-in sick and Chelsea is willing to come in. Chelsea's attitude is great and she truly is exceptional!! Thanks Chelsea, we appreciate you! Thank You!"


Christa Reimer, Clerk of Court (Recognized for Exceptional Commitment by Financial Operations staff, Clerk of Court on Aug 27, 2019)
"Christa recently recognized a counterfeit $20 bill that a customer unknowingly tried to use. This type of criminal activity is becoming more common and Christa, with her quick-witted action and excellent customer service skills, was able to handle the situation with the utmost professionalism. Great job, Christa! You are an asset to our department and we are lucky to have you!"


Mike Wilbert, CTC Outpatient Clinic (Recognized for Outstanding Team Player by Brenda Franco, CTC Outpatient Clinic on Aug 21, 2019)
"Mike has been an outstanding team player for the last 2 years that I have worked here. However, today I have needed help three times. Each time that I went to Mikes office he stopped what he was doing to help me. The question I had today took more than just a few minutes. He has always shown respect to me and others. Mike thank you fort all you do. I do appreciate you.
Brenda"


"Magic" Mike Horst, BCSO (Recognized for Outstanding Team Player by Entire Team, BCSO on Aug 16, 2019)
"practices positive outlook; displays "can do" attitude; makes work enjoyable; raises self-esteem/self-confidence of those around them, and in-turn, the productivity of the department! inventive; uses excellent problem-solving skills to help accomplish common goals; is "LEAN and Green"; continuously looks for better ways; regularly takes on change for betterment of program or self demonstrates excellent leadership; motivates others and celebrates in their achievements; views mistakes as opportunities for improvement; recognizes potential in those they lead determined; sustains a "whatever it takes" attitude; perseveres through difficult times; makes the tough choices for the common good; remains committed to the vision continually exceeds internal or external customer expectations; frequently goes the extra mile to ensure customer satisfaction; often makes customer feel special or "warm and fuzzy"

Daily motivational pictures have been a game changer!!!!"


gretchen swadley, children's librarian SW (Recognized for Extraordinary Customer Service by cindy vandergriff, clerk SW on Aug 10, 2019)
"Gretchen is always amazing at encouraging others and showing kids and parents she cares but today she went above and beyond. A regular patron that sometimes has difficulties with their children came in on a Saturday morning. Gretchen immediately reached out to the patron and the children and made sure they felt welcome. She was patient and kind with the parent and made sure the children had extra toys and stickers. I was so impressed with how she made them feel they are always welcome at our library. She definitely went the extra mile in a situation that in the past has been at times explosive. Yay, Gretchen!"


The Organizers of the County Picnic, All (Recognized for Awesome Attitude/Morale Booster by Happy Employee, All on Jul 19, 2019)
"Thanks to all of the staff that coordinated and worked/volunteered at the County Picnic. I know that took a lot time and energy and especially the hot day of the picnic! It was very well organized and such a variety of food items served! Thanks again for a great time! Keep up the good work!!"


Shannon Mackey, Landside Buildings & Grounds Housekeeping (Recognized for Awesome Attitude/Morale Booster by Dave Kanitz, Landside Buildings and Grounds Maintenance on Jul 17, 2019)
"This star employee nomination is submitted for Shannon Mackey, Austin Straubel Airport Housekeeping for awesome attitude and morale building recognition.
Since Shannon' welcomed arrival to Austin Straubel Int'l Airport; I have witnessed her untiring enthusiasm and strong work ethic. She is consistantly busy and always on the go, maximizing efforts toward her custodial duties.
Although of quiet nature; Shannon presents a friendly attitude and willingness to assist others when called upon. Her unwavering desire to do the best job possible stands out as an example for others to emulate.
Thank you for ongoing professionalism. Well Done !"


Sue Katz, Finance (Recognized for Outstanding Team Player by J. Bushmaker, CLTS/Birth to 3 on Jul 16, 2019)
"Sue is trustworthy and responsible. She is quick to respond and is very efficient. She has been accesible for phone calls and always offers input. Over the past few months with a Rate Setting Initiative, addition of staff, and frequent changes, Sue continued to be orgainzed and ensured she was offering timely updates to the CLTS and Birth to 3 units."


Ashley Morrow, Human Resources (Recognized for Exceptional Commitment by Eliza Killian, Outpatient Behavioral Health on Jul 12, 2019)
"I had to communicate with Ashley numerous times today about many different issues. She was very quick in her responses and ensured I didn't have to wait long for a response. I know she is very busy, so I really appreciated how quickly she responded each and every time. Thank you Ashley!"


Ciara Herman, Brown County Parks (Recognized for Exceptional Commitment by Lawrence M Dettlaff Park Ranger Bayshore Park, Brown county Parks on Jun 29, 2019)
"I would like to recognize Ciara Herman for her exceptional dedication to her work as our lead seasonal at Bay Shore park .Ciara immediately became one of my most valuable staff members Ciara often takes on the more difficult tasks like fixing busted waterlines working late hours on large projects like the bounce pillow to name a few Ciara impressed me with her dedication in training new staff and extraordinary customer service thank you for all the help this summer Ranger Lawrence M Dettlaff the staff at Bay Shore park and the rest of the Brown county Parks Department."


Rhonda Schmidt, Payee Services (Recognized for Outstanding Team Player by Jill, CTC on Jun 11, 2019)
"I am pretty sure I give this wonderful woman many gray hair! However I could not do my job without her years of one on one support and encouragement. (Sometimes on a daily basis!) I am amazed by how she takes the hodge podge of information I send her; does her magic and gives it back to me in one easy to understand printout that is like my bible for Resident's accounts. The accounts she helps me deal with at CTC are just a small handful of accounts that Payee Services deal with on a daily basis... (This whole group is amazing I am sure!) But Rhonda has been the one to work with me personally the most; she has invested countless hours via email, on the phone, and in person to educate me over the many years just to keep me going the right direction. I would be completely lost without her patience and calming guidance! Thank you Rhonda for all you do!"


Sheri Konitzer, Independent Living Cooridnator, Human Services; Sophie Beaumont (Recognized for Exceptional Commitment by Cindy Fonseca, Youth Justice on Jun 11, 2019)
"We were notified of a client who recently attained the age of 18, that an abrupt decision had been made by the client that she would be leaving her foster home placement. The client had already taken her belongings from the home and had made initial contact with someone that she could rent from, however had no money to pay toward rent. Sheri was in contact with this youth immediately and took a drive to the youth's current County of residence to meet up with her, to ensure that she was safe, and also to try to negotiate a compromise between the 18 year old and her foster mother to try to make things work. Sheri knows the ins and outs of Independent Living as she has been doing it for a long time. Through Sheri's persistence, the placement between this youth and her foster parent was able to be salvaged, at least for the time being. Thank you Sheri for your perseverance and dedication!"


Jill Hayes, CTC (Recognized for Exceptional Commitment by Genny Willemon, CTC on Apr 12, 2019)
"Jill took the time to help me make sure all of the disaster manuals are up to date. She printed all of the copies off and developed the binders for each area. Jill went above what was asked of her and made sure that area that did not have a binder before now have one and made sure that an email went out so everyone is aware of the location and that they have been updated.
Thank you Jill."


Ryan Bartel, Building Maintenance (Recognized for Extraordinary Customer Service by Wes Catalano, Brown County Jail & WRC on Apr 3, 2019)
"The reason for this email is to let you know that Ryan Bartel on Friday, we called him because we had a block toilet continuing to run and we could not shut it off. It was towards the end of the day but, Ryan responded right away with tools and repair parts in hand. Due to Ryan’s knowledge we were able to take care of our issue quickly. Thank you for the training and skills your maintenance professional poses and are able to resolve issues quickly. This is just an example of the quality service you provide."


Greg Eichhorn, building Maintenance (Recognized for Extraordinary Customer Service by wes Catalano, Brown County Jail & WRC on Apr 3, 2019)
"The reason for this email is this past Saturday at the down town jail (WRC) we had a sink plugged in receiving cell #4 which we really needed for use right away. Greg Eichhorn was the maintenance person on deck. Greg worked on the sink and system for about an hour or so. Due to his perseverance and climbing over pipes and squeezing through tight areas, as the pipes were the farthest in the pipe chase. I am sure he was not excited to have to climb in there to get to the pipes but he did. What also impressed me is that when he was done, the work area in the cell and sink looked better then when he started. He cleaned up after himself and even cleaned out the sink. thanks for the job well done.



This is just an example of the quality service you provide."


Karen C, Unknown (Recognized for Extraordinary Customer Service by Northern Building Staff, Northern Building on Apr 2, 2019)
"An elderly couple came into our office and wanted to thank the young lady who helped them find our office. They said the employee asked if they needed help finding anything and showed them where to go in the Northern Building. The woman said that the name on the employee's badge was 'Karen C'. Good job! Thank you for going the extra effort to help our customers."


Shelter Care Staff, Brown County Shelter Care (Recognized for Exceptional Commitment by Kayla Robinson, Juvenile Court on Mar 28, 2019)
"This week I had a client who had a birthday, however both of her parents are deceased and she was sad that she wouldn't have any visitors or birthday surprises while she is at a residential placement. While she stayed at shelter care (months ago) she formed some very strong bonds and positive relationships with staff. It was her birthday this week and I called Shelter Care to see if they had time to write a small birthday card from a couple of the staff that she still talks about to this day, that she misses. Those staff members and others put together a large card with some of her favorite items and funny sayings to brighten her day, as well as signed it with positive words of encouragement. They also gave her a small gift bag full of some of her favorite snacks. This client has not been at shelter care for months, nor did they have to do this! Staff went above and beyond, while still assisting other clients and daily tasks while at work with a good amount of clients placed there. This small gesture made my client's whole birthday she was ecstatic! Thank you!"


Mai, OT (Recognized for Extraordinary Customer Service by Joy, Bay Haven on Mar 22, 2019)
"Mai continues to be amazing with the Bay Haven clients. I have seen her go out of her way to reach a client that was uncomfortable or struggling and it has made all the difference to those clients. Mai radiates compassion, empathy, integrity, optimism and dedication to the clients she works with. Brown County is fortunate to have you Mai!"


Ryan Rasmussen, Brown County Parks (Recognized for Uncommon Innovation by Parks Staff, Brown County Parks on Mar 13, 2019)
"Ryan has proven over the years to be a valuable employee. He is consistent in his approach to mowing, and has made a variety of suggestions that, when implemented, have increased overall mowing capacity. He continues to develop new initiatives in other areas as well, and every year brings a robust work capacity to the table. Thank you Ryan!"


Greg and company, Northern Building & Courthouse Square Maintenance crew (Recognized for Exceptional Commitment by anonymous, Northern Building on Feb 12, 2019)
"Thank-you for all you do with keeping our sidewalks snow blown and shoveled!! It does not go unnoticed !! Our sidewalks by the Northern Building and Courthouse are always cleared way better than the city sidewalks across the street. Another great example is today :). Thank-you again!!! We appreciate it!!"
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